Frequently Asked Questions
1. How long will it take for my order to arrive?
All of our items are handmade to order, and our current processing time for preorders is 4-6 weeks. Once your order is ready, it will be shipped and you will receive tracking information.
2. What materials are your props made from?
Our props are crafted using high-quality, soft merino and alpaca blend yarns and eco-friendly wool. We take great care to ensure each piece is both safe and comfortable for babies.
3. Are these props suitable for newborn photography?
Yes! Our hand-felted loveys are designed specifically for tiny newborn hands. The snugglers have no arms or legs, making them easy to tuck in with your baby for those sweet, cozy shots. Our handknit bonnets, sleepers and wraps are specially made for those once in a lifetime newborn memories. Our headbands and halos are expertly handcrafted using silk and satin ribbons and delicate dried florals and are specially made for newborns to wear during their photoshoot.
4. Can I customize the colors or design of my snuggler lovey?
Currently, we offer a selection of colors, but customization options are limited. Feel free to contact us to inquire about specific requests, and we’ll do our best to accommodate.
5. How should I care for my loveys?
To ensure the longevity of your snugglers and loveys we recommend gently spot cleaning with a damp cloth. Do not machine wash or tumble dry, as this will damage the delicate felt material.
6. Can I wash my knits in the washing Maschine?
Absolutely Not. These delicate handknit items require special handling. A care card will be included with your order, but feel free to contact us if you have any questions
7. Do you ship internationally?
Yes, we offer international shipping! Shipping costs will vary based on your location. You can check the shipping rate at checkout.
8. What if I need to cancel or modify my order?
Because each item is handmade to order, we begin processing as soon as your order is placed. Please contact us as soon as possible if you need to make any changes. Cancellations are accepted within 48 hours of placing your order.
9. Are the props safe for newborns?
Absolutely! We use non-toxic soft natural materials, and our loveys, bonnets, sleepers and wraps are designed to be soft and gentle on a baby’s skin. However, as with any prop, please ensure that a responsible adult is always present during the photo session.